| | Smith Optics Sunglass Warranty! |  |
| Warranty Instructions for All Smith Sunglasses!
Smith Optics has built their reputation on a high quality, performance sunglass product and they stand behind it. If you experience a manufacturing defect in materials or workmanship of your sunglasses or eyewear, Smith Optics warrants your sunglasses, goggles for the lifetime of the product, and Smith Optics will repair or replace the product at no charge. Smith Optics has sole discretion to determine manufacturer’s defects. Apparel and accessories including hats and bags are not covered under the lifetime warranty policy. Smith Optics will only authorize the warranty claim if the product was purchased from an authorized dealer, like Surfeyes.com. Questions about verification of authorized dealers should be sent to warranty@smithoptics.com
To make a claim, do not return your Smith eyewear to Surfeyes.com. Stores are not authorized to provide service under this warranty. Instead, print and send Smith Optics the complete Lifetime Warranty Claim Form click to view and print Include this form with your Smith product along with your contact information.
If you need Smith Sunglass Parts or Service Click Here...
Warranty Procedure:
* We encourage you to send your Smith eyewear by a traceable method (such as Fed Ex or UPS), as Smith Optics is not responsible for lost or misdirected packages.
* Smith will return your sunglasses using ground UPS service.
* Allow 1-2 weeks for delivery. For non-delivery or further information, email Smith Optics at warranty@smithoptics.com .
* Smith does their best to reply within one (1) two (2) business days (provided contact information has been included with your product)
Scope and Duration of the Warranty: This warranty program lasts for the lifetime of your Smith Sunglasses. This warranty program covers all parts of your Smith sunglasses and applies to all types of manufacturing defects or failure. The warranty program does not cover product that is lost, stolen, scratched, dropped, shattered, sat on, chewed by your pet or any other damage that is caused by the consumer.
Rx: The warranty does NOT cover prescription lenses. Smith Optics offers a (1) year warranty from the date purchased on sunglass frames used in conjunction with our "certified installation” of prescription lenses by SOLA Technologies.
This Sunglass warranty extends to residents of the United States only.
In Canada, please email the customer service/warranty department of Canam Sport Eyewear Inc. at smithcanada@smithoptics.com for instructions or call 888-681-8886.
In Europe, email Smith Europe at smith@safilo.com
For other countries, visit SmithOptics.com and use the Store Locator and enter your country or a country near you to find the Smith distributor in your country.
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